As a Web Developer & IT Support intern at PT Bank Syariah Indonesia Tbk.’s Batam office, I was responsible for developing and maintaining internal applications, troubleshooting hardware and software issues across 50+ workstations, and collaborating with finance and IT teams to streamline workflows and ensure smooth operations.

• Developed a customer deposit tracking application, reducing data-entry time by 50% and accelerating the finance team’s daily reporting process.

• Designed responsive UI/UX based on user requirements, boosting internal satisfaction by 40% according to feedback surveys.

• Collaborated with finance and internal IT teams to understand business needs, ensure seamless system integration, and speed up implementation timelines.

• Repaired over 10 hardware devices during the internship, supporting the IT team in maintaining smooth office operations.

• Successfully delivered two core projects within a small two-person team, while enhancing teamwork and communication skills in a professional setting.